Support

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If you are a first time user having problems registering with your student details or a registered user who is experiencing problems accessing the platform with your current credentials, kindly make contact with the certifcates office as per the contact information provided below.

For order status of a certificate: (+27)11 559 3000 or email certificates@uj.ac.za

For an order status of a transcript / academic record:

Corporate Governance Email: transcripts@uj.ac.za

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Phone

You can contact us via telephone at

For problems registering on the eModule platform and/or Certificates order status:

(+27)11 559 3000

For order status of a Transcript and/or Academic Record:

(+27)11 559 7440

We will be available Mon - Fri, 9am - 3pm to answer your calls

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EMAIL

You can email us:

For problems registering on the eModule platform and/or Certificates order status: certificates@uj.ac.za

For order status of a Transcript and/or Academic Record:

transcripts@uj.ac.za

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